Value chain
The value chain for stakeholder feedback management involves the following 7 steps:
1) Access to target groups
2) Defining target groups
3) Dialogue Design
4) Electronic channel management
5) Collecting data
6) Analyzing data
7) Reporting

Metatude automates this value chain. It integrates the first 5 steps and makes stakeholder feedback realtime accessible for specialized analyis and reporting applications.

In deploying Metatude organizations provide a generic platform for managers and researchers to get access to stakeholder feedback for multiple purposes. With Metatude they can incorporate stakeholder feedback in their decision making processes.

Unique approach

The Metatude software makes use of existing resources in your organization. Information on stakeholders is retrieved from existing directories or databases. This approach guarantees up-to-date information and eliminates the need to duplicate information. Existing electronic channels (like internet or intranet webservers) are used to collect data, which can be stored in a database of your choice. The software can run on a seperate server that communicates with directories, databases and channels in your organization. The Metatude solution doesn't need long implementation trajects. You can create a versatile infrastructure to collect feedback from all your stakeholders in a few days whithout changing your infrastructure and increasing the workload on your IT-department.

Ease of use

Once the central components are installed, managers, researcher and business analysts can collect the feedback they need without help or interference of the IT-department. An employee satisfaction survey can be created, managed and completed within days by a single project manager, regardless how many people are involved. The Metatude software automates the complete process, retrieving up-to-date stakeholder information from (multiple) directories, inviting stakeholders, collecting data and presenting the data in the desired format. All the attributes of stakeholders are available for analysis. Eliminating the need to ask information that is already known.

Designed to deal with complex IT-architectures

The Metatude software is designed to deal with complex IT-architectures in large organizations. The central Metatude server can connect to multiple and geographically dispersed directories and databases to collect stakeholder information. This makes it ideal when information on stakeholders resides in different databases across (or even outside) the organization. Project managers and researchers in different locations can manage projects on the central Metatude server and access the data.