Database feedback can be used to feed all kinds of information that are obtained from surveys into a database of your choice. The feedback of this data occurs in real-time. It is triggered by the submission of a dialogue by a respondent.
You can define feedback in two steps. First, you decide in which database and which table you want the data to be placed. New data can be inserted into a database, or existing data can be updated. Then, you define a Database Feedback Template (DFT). The template describes what data has to be placed into which columns of the table. All kinds of collected data can be used. You can choose to feed back answers to the dialogues given by respondents, the different attributes associated with the respondents, project values such as the target group that holds the respondent and different constant values. If you decide to update existing data in your database, then you will have to define update criteria. The data in your database that matches the criteria will be updated.
When a respondent submits the dialogue, a template is executed. The values that were defined in the template will be placed in the database. You can define multiple templates for one project. This way, you can insert multiple rows of data into multiple databases when a respondent completes a survey. If a template cannot be executed for some reason, then the execution of this template will be placed in a queue. This means that the execution will be scheduled for a later time. This ensures a reliable feedback process.