The Metatude software suite consists of four interacting software components:
1.
Metatude Dialogue Server;
2.
Metatude Channel Integration Components;
3.
Metatude Dialogue Designer;
4.
Metatude Project Manager.
The basis of the Metatude architecture is a central server (Metatude Dialogue Server) that needs to be installed in your organization. This server maintains the connections with databases, stores and serves the dialogues to stakeholders and collects and stores the collected data in a database.
Once the Dialogue Server is installed, you can manage any stakeholder feedback with two desktop applications that are relevant for the regular user: the Metatude Dialogue Designer and the Metatude Project Manager. Consultants, managers and researchers can use these two applications to prepare questionnaires and manage projects involving stakeholder feedback.
1) Metatude Dialogue Server
The Metatude Dialogue Server (MDS) is the central component within the Metatude architecture. This server connects to databases and directories with stored stakeholder information, communicates with electronic channels, stores and serves dialogues and writes results to a database. All the project information and intelligence to manage projects automatically resides on this server.
2) Metatude Channel Integration Components
The Metatude Channel Integration Components (MCIC) needs to be installed on an electronic channel. This allows the channel to communicate with the central server.
3) Metatude Dialogue Designer
The Metatude Dialogue Designer (MDD) is a Windows application that is used to create questionnaires. With a simple and intuitive interface any user can learn how to create questionnaires in a matter of minutes. Many question types are supported, e.g. open questions, multiple choice, multiple response, scale and matrix questions.
4) Metatude Project Manager
With the Metatude Project Manager (MPM) you can manage stakeholder feedback projects. The MPM can connect via a network to the Metatude Dialogue Server. Once logged on you can connect databases and directories, create target groups, assign dialogues to (multiple) target groups and retrieve results in the desired format.