With the Metatude software you can build interactivity into dialogues. Interactivity means that you can adapt questions and categories based on response given by the respondent. One common type of interactivity is routing. With routing, you can define the question path based on answers that are given by the respondent. You can ask different sets of questions for different situations. An interactive dialogue is served to a respondent in small parts. Each time a decision has been made that is based on the input of the respondent, a new part of the dialogue is shown.
You can conveniently define interactivity with the Metatude Dialogue Designer. There are three different types of interactivity possible within the Metatude software.
Piping: transferring a value from a question to another question.
Exampe: If you ask the respondent for the name of his of her car brand, you can ask questions later that use the name of the brand that the respondent filled out.
Routing: defining a path through the questionnaire based on respondent input
Example: You can ask if someone is satisfied with the service of your company. Based on the response you ask a different set of questions.
Inheritance: repeating only checked or only unchecked answer categories in subsequent questions.
Example: You can ask which benefits an employee receives. After this you can ask how satisfied this person is for every one of the benefits he or she receives.
In the paragraphs to follow, we will explain each of the interactivity types in detail and show how to define interactivity in the Metatude Dialogue Designer.