Response Reports

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The Metatude Dialogue Server can send out a monthly email report. This report contains information about the projects that were active in the last month. The reports will be sent to an email address at Metatude (response@metatude.com). You can choose to send the report also to another email address.

This feature is developed since for some agreements the usage (partly) determines the license fees to be paid to Metatude. In that case, Metatude needs this information. Also, this information can be helpful in identifying problems, but you can also use it yourself, for example when billing (internal) clients yourself.

Attention:

·	Only information on the usage is sent. No other information, such as results or specifics about people who responded.

·	If you don't want this information to be sent to Metatude, just say no to the option of response reports when installing the MDS. Metatude only wants this information when both parties agreed upon sending it beforehand.

For each project, the following information is specified in the report:

Project ID: The ID of the project
Project name: The name of the project
Number invited: The number of respondents that were invited
Number submitted: The number of responses that were submitted.
Start date: The start date of the project.

When you want the reports to be e-mailed to Metatude, then please make sure that the SMTP server that you are using is connected to the internet.

When the Metatude Dialogue Server is configured after the initial installation, you can indicate wether you want to have the Response Reports e-mailed to you or Metatude or not. You can change the settings from the console window of the MDS.